Usually once you’re employed as a security guard, you receive site specific training from your employer. The additional training could be security courses related to your duties that aren’t covered by the mandated B.S.I.S. classes. Your employer also might have you take part is safety and incident response drills so that you can practice correct procedures.
Sometimes though, these field response drills aren’t necessarily handled correctly. I recent news article recounted a training exercise in Bakersfield that was to test the security guards’ response to a robbery as several hold up attempts happened in the general neighborhood of their building. Only the guards weren’t told it was a drill. Even though no weapon was used in the staged hold up, it upset all the security guards and other personnel involved.
This is not a good way to train security guards or other employees according to police. So, if you are ever asked to plan a staged incident as part of a security training, make sure all employees are aware that it is a training exercise. The aforementioned mock robbery was also done during normal business hours when customers could have been present and hurt or upset during the drill. So, it is also a best practice to have security guard training response drills done during non-business hours when customers and clients are around.
- Hold incident responses during non-business hours to protect customers. You can use employees to play the role of customers.
- Make sure all employees are aware that the incident is mock. Inform all employees well in advance. Get some type of acknowledgement from all employees that they are aware of when the staged security incident is to occur and what it will entail. Avoid surprising your employees.
- Don’t use any props that could be mistaken for a real weapon.